WhatsApp has done a blocking, clearing millions of its two billion users for violating unknown rules on apps aimed at stopping the spread of scams. Over two million accounts have been blocked from WhatsApp in just one month for breaking the rules. The company says it has targeted users who were found to be sending “high and abnormal levels of messages”.
What counts as too many messages? Fortunately, you have to work hard not to break the rules. The company says more than 95% of the ban was “due to the use of automated orders or illegal bulk orders”, not regular SMS.
Almost all of the banned accounts are in India, WhatsApp’s largest market with over 400 million users. The ban is triggered when a user resumes too many messages, erupting past a strict new limit from the app on how many times a message can be forwarded to another person or group.
The limit, announced in April 2020, applies to combat spam and the spread of rumors, photos and viral scams. This is a big problem in India, where many people rely on apps for news.
Messages containing “fake news” have been blamed for launching violence and attacks across the country.
The app has previously massively banned users. WhatsApp says that it uses AI technology to block around eight million accounts worldwide, every month.
It uses information such as group profiles and photos and descriptions as well as “behavioral signals” from accounts to decide who will be banned.
Reports submitted by other users are also used to help catch rogue accounts.
WhatsApp said in a statement: “We are very focused on prevention because we believe it is better to stop harmful activity from the beginning than to detect it after the danger has occurred. Abuse detection operates at three levels of account lifestyle: during registration; during messaging; and in response to negative feedback, which we receive in the form of user reports and blocks. “
It added that it has not read spam messages sent in the app due to end -to -end encryption.
Earlier this year, WhatsApp demanded that the Indian government try and stop a new law that forces apps to submit information about users accused of committing criminal activities. The company says this violates users ’privacy rights, adding:“ Requiring a messaging app to ‘track’ chats is tantamount to asking us to keep fingerprints of every message sent on WhatsApp, which would break end -to -end encryption and essentially damage rights. people’s privacy. ”The lawsuit is still pending.